Frequently Asked Questions (FAQ) - DTF Supply Plus
1. What is DTF printing?
- DTF printing, or Direct to Film printing, is a digital printing technique that involves transferring designs directly onto a film, which is then applied to various surfaces, such as fabrics or other materials.
2. What products does DTF Supply Plus offer?
- DTF Supply Plus specializes in providing a comprehensive range of DTF products, including DTF ink, DTF cleaning solution, DTF film, and DTF powder adhesive.
3. How can I place an order?
- To place an order, simply browse our online store, add the desired products to your cart, and follow the checkout process. For any assistance, feel free to contact our customer support team.
4. What are the recommended storage conditions for DTF products?
- It is advisable to store DTF ink, cleaning solution, film, and powder adhesive in a cool, dry place, away from direct sunlight. Follow the specific storage instructions provided with each product for optimal performance.
5. How do I clean my DTF printer?
- We recommend using our DTF cleaning solution for routine maintenance. Follow the manufacturer's guidelines for your specific printer model, and refer to our product instructions for effective cleaning procedures.
6. Can I get assistance with technical issues or product selection?
- Absolutely! Our experienced team is here to assist you. Feel free to reach out to our customer support via phone at 301-312-5632 or email at info@dtfsupplyplus.com for personalized guidance.
7. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards and other secure online payment options. Details can be found during the checkout process.
8. How can I track my order?
- Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
9. Do you ship internationally?
- No
10. What is your return policy?
- Our return policy is outlined in detail on our website. If you have any concerns or questions about returns, please review our policy or contact our customer support for assistance.
If your question is not addressed here, feel free to contact us directly. We appreciate your interest in DTF Supply Plus and are here to provide the information and support you need.